Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email, phone number, addresses, booking details, and support messages. We also collect limited technical data such as device, browser, and usage logs.

2. How We Use Information

We use your data to create and manage accounts, process bookings and payments, communicate booking updates, improve service quality, detect fraud, and comply with legal obligations.

3. Sharing of Information

We share necessary booking details with assigned vendors and trusted service providers (for example, payment and infrastructure partners) to operate the platform. We do not sell personal information to third parties.

4. Data Retention

We retain personal information for as long as needed to provide services, maintain records, resolve disputes, and meet legal requirements. Retention periods may vary depending on account activity and applicable law.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect your data. No method of transmission or storage is fully secure, so absolute security cannot be guaranteed.

6. Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information. You can submit privacy requests through support channels available in your account.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of ServiceGo after policy updates means you accept the revised policy.